Refund policy

 

Returns & Exchanges

Because each month’s mail is a curated, one-time packet, we’re unable to accept returns or exchanges.

Damaged Mail

Occasionally, mail takes a bumpy ride. If your packet arrives damaged, email us at hello@littlemomentspaper.com within 7 days of delivery with a photo of the damaged items, and we'll send you a replacement.

Lost or Missing Mail

For U.S. subscribers: Shipping times can vary based on distance and location, but you can expect your mail to arrive in 1-5 business days from shipment.

For International subscribers: Shipping times can vary based on customs and local delivery times, but snail mail from the U.S. typically takes 2-4 weeks to arrive.

If you have not received your mail by the end of the month, please reach out to hello@littlemomentspaper.com and we'll help you sort that out.

Incorrect Address

Please double-check your shipping address before each billing date. We’re unable to replace mail sent to an incorrect address provided at checkout.

Cancellations

You can cancel your subscription anytime before your next billing date. Mail that has already been billed will still be sent.

Other Questions?

Reach out at hello@littlemomentspaper.com and we'll be happy to help!